Terms & Conditions
Last updated: 15 September 2026
About This Site
This website is an informational and brand catalogue for SHAIA Apothecary. Product details, pricing, and photography are provided for reference; prices and availability are ultimately governed by our official marketplace listings.
Purchases
We do not sell products or process payments directly on this website. All purchases are completed through our official Shopee and Tokopedia stores, and are subject to those platforms’ own terms of service, payment protection, and dispute resolution processes.
Returns & Exchanges
Returns and exchanges for flacons received damaged or incorrect are handled per the return policy of the marketplace (Shopee or Tokopedia) where the order was placed. For assistance, contact us directly and we will help coordinate with the relevant platform.
Product Information
We aim to keep formulations, notes, and registration details (BPOM / KEMENKES RI) accurate and up to date. If you notice a discrepancy between this site and your product packaging, please treat the physical packaging as authoritative and let us know so we can correct the site.
Intellectual Property
All brand names, product photography, and written content on this site belong to SHAIA Apothecary and may not be reproduced without permission.
Changes to These Terms
We may update these terms from time to time as the business grows. Continued use of this site after changes are posted constitutes acceptance of the updated terms.
Contact
Questions about these terms can be sent through our contact page.