Privacy Policy
Last updated: 15 September 2026
Information We Collect
When you contact us through the form on this site, we collect the name, email address, subject, and message you provide. We use this information solely to respond to your enquiry — we do not sell, rent, or share it with third parties for marketing purposes.
Purchases
SHAIA products are sold through our official Shopee and Tokopedia stores. We do not process payments or store payment information on this website. Any order you place, including your shipping address and payment details, is handled directly by Shopee or Tokopedia under their respective privacy policies.
Cookies & Tracking
This site does not currently use advertising or analytics cookies. If that changes in the future, this policy will be updated to reflect what is collected and why.
Data Retention
Contact form messages are retained only as long as needed to resolve your enquiry. You may request that we delete your information at any time by emailing us.
Your Rights
You may ask us what information we hold about you, request a correction, or request deletion, by reaching out through the contact page.
Contact
Questions about this policy can be sent to our customer care team via the contact page or our official WhatsApp and Instagram channels.